Privacy Policy

Last updated: 24 August 2026

1. About this Privacy Policy

Sonis™ is a sensory wellbeing programme operated through Divine Harmony Group.

Divine Harmony Group administers enquiries, communications and programme delivery associated with Sonis™ and is responsible for determining how personal information collected through this website is used.

This Privacy Policy explains what personal information we may collect, why we collect it, how it is used and protected, and the rights you have in relation to your information.

We aim to handle personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you contact us, make an enquiry or communicate with us regarding Sonis™, we may collect information including:

  • Your name

  • Organisation name

  • Job title or role, where provided

  • Email address

  • Telephone number

  • Type of organisation

  • Programme(s) you are interested in

  • Approximate group size

  • Information you choose to provide about your organisation, group or requirements

  • Correspondence between you and Divine Harmony Group

  • Technical information generated through your use of the website, where applicable

We only ask for information that is reasonably necessary to respond to enquiries and provide our services.

3. Information About Participants

Initial Sonis™ enquiries should not contain names, medical information or other sensitive personal information relating to individual children, young people or adults participating in a programme.

Where an organisation believes that information about an individual participant needs to be shared with us for accessibility, safeguarding or delivery purposes, this should be discussed with us separately and only information genuinely necessary for the safe and appropriate delivery of the programme should be provided.

This is an important inclusion given the organisations you're targeting. It reduces the chance of somebody putting a child's diagnosis, name or other sensitive information into your general Squarespace enquiry form.

4. How We Use Your Information

Personal information may be used to:

  • Respond to enquiries

  • Communicate with you about Sonis™

  • Understand the requirements of your organisation or group

  • Recommend an appropriate Sonis™ programme or delivery format

  • Arrange and administer programme bookings

  • Provide requested services

  • Maintain appropriate administrative and financial records

  • Respond to questions or concerns

  • Meet applicable legal or regulatory obligations

  • Maintain and improve the administration of Sonis™ services

We do not sell personal information to third parties.

5. Our Lawful Basis for Processing

We only process personal information where we have an appropriate lawful basis.

Depending on the circumstances, this may include:

Legitimate interests — where processing is reasonably necessary to respond to organisational enquiries, administer Sonis™, communicate with organisations and operate our services, provided those interests are not overridden by the rights and interests of the individual.

Contract — where processing is necessary to take steps at your request before entering into an agreement or to administer an agreement with you.

Legal obligation — where information must be retained or processed to comply with an applicable legal requirement.

Consent — where consent is specifically requested for a particular use of personal information.

The ICO requires organisations to determine and disclose the appropriate lawful basis rather than simply collecting information because consent has been given.

6. Sharing Your Information

We do not routinely disclose personal information outside Divine Harmony Group except where this is necessary for the operation of our website or services, or where required by law.

Information may be processed by trusted service providers that support our operations, such as:

  • Website hosting and website-form providers

  • Email and communications providers

  • Secure digital storage providers

  • Payment or accounting services, where applicable

  • Professional advisers where necessary

These providers may process information only as required to provide their respective services and subject to their own data protection obligations.

Because you're using Squarespace, Squarespace and any other services actually connected to the site need to be reflected accurately here. Don't list services you aren't using.

7. International Data Transfers

Some technology providers used to operate this website or communicate with organisations may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards required by applicable data protection law are in place.

The ICO specifically requires privacy information to address relevant international transfers.

8. How Long We Keep Information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable administrative, contractual or legal requirements.

General enquiries that do not result in programme delivery will not be retained indefinitely.

Where an organisation books Sonis™ services, relevant correspondence, booking and financial records may need to be retained for longer where required for legitimate administrative, accounting or legal purposes.

Information that is no longer required will be securely deleted or disposed of.

9. Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to information relating to Sonis™ enquiries and programme administration is restricted to those who reasonably require access to perform those functions.

10. Cookies and Website Information

This website may use cookies and similar technologies necessary for its operation and, where enabled, for website analytics or other functionality.

Where cookies are not strictly necessary for operation of the website, appropriate consent will be requested where required.

The ICO states that website visitors need to be informed about cookies and that non-essential cookies generally require agreement before use.

Further information may be provided through the website's cookie settings or cookie notice.

11. Marketing

We will not automatically add you to a marketing mailing list simply because you make a Sonis™ enquiry.

Where we offer optional marketing communications, these will be handled in accordance with applicable requirements and you may unsubscribe from them at any time.

12. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain types of processing

  • Request transfer of your information where the right to data portability applies

  • Withdraw consent where processing is based on consent

These rights are not absolute in every circumstance and may depend on the lawful basis on which information is being processed.

To exercise your rights, contact us using the details below.

13. Complaints

If you have concerns about how your personal information has been handled, please contact Divine Harmony Group in the first instance so that we can investigate the matter.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office

14. Contact

For questions about this Privacy Policy or how personal information relating to Sonis™ is handled, please contact:

Divine Harmony Group
Sonis™ Programme Administration

Email: [insert email address]
Telephone: [insert telephone number, if you want it included]
Postal address: [insert business correspondence address, if applicable]

15. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Sonis™, our website, our services or applicable data protection requirements.

The current version will be published on this website with the date of the latest update.